For more than 25 years, our key development staff have worked across the UK and Ireland, within the care industry providing solutions to care homes, hospitals, managed housing developments, charities and many other organisations. Using modern and proven technology from specialist manufacturers combined with first-hand feedback gained from: specifiers, contractors and end-users we have developed our own hybrid automated nurse call system – Encompass eZone
A largely automated system providing simplicity for both staff and residents. Based on each resident’s key criteria and risk assessment, automated alarms can be created for various reasons such as ‘wandering’, ‘fall’, ‘resident conflict’, ‘lack of movement’, ‘lack of staff interaction’, medication and bed turn prompts’, etc. Each individual criteria can be adjusted per resident and for any area of the building unlike existing systems where any setting is typically reflected as a global setting for all residents.
Why a hybrid system? It is perhaps easier to ask why a wired or a wire free system as both have advantages and disadvantages? At last you can have the best of both worlds - eZone.
Wired nurse call companies would argue for reliability, cost and low maintenance whereas wire free companies would argue flexibility, ease of installation, ability to modify and add new rooms easily.
eZone provides it all – mix and match wired and wire free to suit both current and future potential requirements.
This policy relates to the privacy of your personal data at Encompass Technology Ltd.
For more than 25 years, our key development staff have worked across the UK and Ireland, within the care industry providing solutions to care homes, hospitals, managed housing developments, charities and many other organisations. Using modern and proven technology from specialist manufacturers combined with first-hand feedback gained from: specifiers, contractors and end-users we have developed our own hybrid automated nurse call system – the eZone Alert System.
Under the new General Data Protection Regulation (GDPR) which governs Data Protection, we are required to give you a clear understanding of how and why we process your data, and what our position is in this relationship.
We are the data controller of your personal data, as we set the rules and reasons for collecting data from you. This means that it is our responsibility to ensure that the data we collect is controlled effectively and protected at all times.
Should you have any queries about the processing of your data please contact us directly at:
Unit 11B Hobson Industrial Estate, Burnopfield, Newcastle upon Tyne, NE16 6EA
01207 750 999
Your personal data will be managed in accordance with the new GDPR under the following principals:
We are required to process your personal data as part of the ongoing customer relationship
Your data will only be collected for specified, contractual and legitimate purposes meaning that as well as using the data to maintain the relationship, we may use it for:
We will not ask for more information than we need for the purposes for which we are collecting it
We will update our records when you inform us that your details have changed
We will retain your personal data for the time required to provide a service to you
We have implemented processes to protect the integrity and confidentiality of your personal data
Under GDPR you have a number of rights which you can exercise at any time. Should you wish to do so please contact us on the details provided within this notice. These rights may include:
Due to the nature of business we work with a variety of GDPR compliant businesses who act as our processors which store and process your personal data with our instructions. Below is a list of the types of processors we share data with:
At no point does your personal information leave the EU.
Should you wish to speak to us about the way we process your data or wish to exercise your rights as above please contact us at the address, telephone number or email detailed above. However, if you wish to direct your questions to the ICO, you can find their details at www.ico.org.uk